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ScandiaImports.com gladly accepts orders. Orders can be made by calling 800-834-8547 or by faxing to 503-626-9588. Sales representatives are available Monday through Friday from 10:00 a.m. to 6:00 p.m. and Saturday from 10:00 a.m. to 5:00 p.m. We accept all major credit cards including Visa, MasterCard, Discover and American Express.
Our goal is to make your experience at ScandiaImports.com as comfortable as possible. If you would like to check the status of your order, make changes or have questions regarding your order, you can make these inquiries one of two ways:
- send us an e-mail at order@scandiaimports.com
- or - call us at 800-834-8547 Monday through Friday 10:00 a.m. to 6:00 p.m. or Saturday 10:00 a.m. to 5:00 p.m. (PST)
Be sure to have your name and order number handy. Your order number was provided by the representative who received your order.
Within 30 days of receipt of your order, you may return
- any music CD, cassette or videotape in its original condition (unopened if it was sent to you that way)
- any UNUSED item in its original condition, with its original packaging and accessories
Simply pack the item up and mail or ship it back to us. Please enclose a note or copy of your invoice so that we can promptly credit your account. We will credit you the same way as you paid. You are still responsible for the freight charges both to you and back to us. All freight charges are credited if the mistake was ours. Mail the return to:
ScandiaImports.com
Returns Department
10020 SW Beaverton-Hillsdale Hwy.
Beaverton, OR 97007
Shipping charges are actual shipper rates based upon the order weight and amount (for insurance). For a specific quote for shipping charges, please call 800-834-8547 to speak with a sales representative.
We ship most orders the next business day if the items ordered are in stock. Most other orders are shipped within 5 business days. Every effort is made to ensure that your order is sent the next day after it arrives. If we do not have any item you have ordered in stock, we reserve the right to ship a partial order and send the remaining item(s) when they arrive. Otherwise, we will notify you of any delay in shipping your order.